---
title: "The Guided Stay — guide every moment of the stay"
description: "Guests plan their days inside your branded app, so you get a live read on intent and where the open moments are. Automated touchpoints fill the gaps with the right message at the right time."
url: "https://www.holidayhero.com/guided-stay/boutique-hotels"
---

# The Guided Stay — guide every moment of the stay

## Boutique hotels

Boutique hotels

## For boutique hotels

Curate the stay, not just the room.

Guests plan their days in your branded app, and you see exactly where the gaps are. Fill them with a spa slot, a tasting or a table — the personal guiding boutique guests expect.

- **4.9★** — stay rating
- **38%** — on-property spend
- **Live** — intent read

Day 2 of 3

Live intent · spa gap at 16:00 · perfect upsell window An empty afternoon is an invitation. Curate it before they wander off-property.

## The concierge touch, at scale.

You can't read every guest's mind — but you can read their plan. Guide the open moments with exactly the right suggestion, in your voice.

## Fill the open moments

Spot the gaps and curate a spa slot, tasting or table.

## On-brand suggestions

Every touchpoint sounds like your property, not a bot.

## Keep them on-property

Guide them to your restaurant and experiences first.

My Stay in your app

Chat · Email · WhatsApp

1 open this afternoon

- Spa interest
- Dinner booked
- Wine tasting?

Boutique hotels lift on-property spend 38% by guiding guests into the open moments — a spa slot here, a tasting there.

Curate every open moment.

See the concierge guide a boutique stay in your voice — book a demo tailored to your property.

Platform

The Guided Stay