---
title: "The Guided Stay — guide every moment of the stay"
description: "Guests plan their days inside your branded app, so you get a live read on intent and where the open moments are. Automated touchpoints fill the gaps with the right message at the right time."
url: "https://www.holidayhero.com/guided-stay/hotel-groups"
---

# The Guided Stay — guide every moment of the stay

## Hotel groups

Hotel groups

## For hotel groups

Guide every stay, to one standard.

The same My Stay planner across the whole portfolio — with a live read on intent at every property. Guide guests consistently, and see the open moments group-wide.

- **40+** — properties
- **Group** — intent view
- **1** — standard

Day 3 of 5

Live intent · consistent across every property Guiding that varies by property confuses guests. One standard, portfolio-wide.

## One guided experience, everywhere.

Deploy the My Stay planner and automated touchpoints across every property — each on-brand, all reporting intent into one view.

## Portfolio-wide intent

See planned moments and gaps across every property.

## Consistent guiding

The same touchpoint standard at every location.

## Recognised anywhere

A guest's preferences follow them across the group.

My Stay, group-wide

All channels · per brand

Tracked per property

- Cross-property
- Group reporting
- One standard

Groups run one guided-stay standard across every property — consistent touchpoints, with intent visible portfolio-wide.

One guided standard, every property.

See how a group guides every stay to the same standard. Book a walkthrough.

Platform

The Guided Stay