---
title: "Aparthotels"
url: "https://www.holidayhero.com/solutions/aparthotels"
---

# Aparthotels

## Solutions · Aparthotels

Hotel service. Self-check-in scale.

Guests want independence; sometimes they want a front desk. HolidayHero gives them both on one platform — self check-in, on-demand services and stay extensions — turning long stays into steady, recurring revenue without a 24/7 team.

- 72%
- longer stays
- 44%
- service chats upsold
- 24/7
- virtual front desk

### The desk that never closes

Independence, with help one tap away.

Self check-in shouldn’t mean self-service everything. Be the front desk that never closes.

## One platform, five ways it works for you

## The long stay, effortlessly served.

- Self check-in with access codes and compliant ID capture — independence for the guest, backed by a concierge when they need one.
- A branded planner reads the long-stay routine — groceries, the gym, a weekend trip — and guides services at the right moment.
- Weekly cleans, laundry, co-working and stay extensions — offered on the routine and charged to the account. Recurring revenue.
- A virtual front desk that answers at 2am and speaks every language — the support of a staffed lobby, at self-check-in cost.
- See which recurring services attach and when — and where a long stay turns into steady, predictable income.

Five pillars, one login — a front desk that runs itself, day and night.

## Features aparthotels rely on

## Long stays. Recurring revenue.

## Upsells

**Link** — Upsells

Cleaning, laundry and services offered on the guest’s rhythm and charged to the account — 44% of service chats become revenue.

## AI Unified Inbox

**Link** — AI Unified Inbox

WhatsApp, app and email in one inbox — extended-stay questions answered 24/7 without staffing the lobby round the clock.

## Workflows

**Link** — Workflows

Time the mid-stay clean, the extension offer and the check-out reminder to the guest’s routine — automatically.

## Guest App

**Link** — Guest App

Access codes, services and the neighbourhood in one branded app — the whole long stay, self-served and in your world.

## Guest Management

**Link** — Guest Management

Engagement and sentiment across long stays, so you know who to check on and who’s ready to extend.

## Hotel Branding

**Link** — Hotel Branding

Your domain, colours and tone across every screen — a consistent brand from booking through a weeks-long stay.

## Testimonial

Our guests stay for weeks and want to be self-sufficient — until they don’t. The app extends stays, books weekly cleans and answers at 2am, all without staff. Nearly half our service chats now turn into paid extras.

### Marta Kowalski

General Manager · Kavel Aparthotel, Rotterdam

44%

### chats turned to revenue

Solutions

## Property photo

## Portrait

## Try it as a guest

Scan to open the live demo on your phone.

## Frictionless Arrival

**Link** — Explore Arrival

## The Guided Stay

**Link** — Explore Guided Stay

## Effortless Revenue

**Link** — Explore Revenue

## AI Concierge

**Link** — Explore AI Concierge

## Operator's Cockpit

**Link** — Explore Cockpit