Apaleo

Connect your Apaleo property to HolidayHero and let your reservations flow across on their own. Every upcoming booking appears in HolidayHero with its dates, booking reference, guest counts and lead guest details, ready for messaging, online check in, tasks, smart locks and guidebooks. Your team works from one set of reservations instead of keeping two systems in step by hand.

Your Apaleo units and unit groups come across as HolidayHero listings, so what a guest sees always matches what they booked. Match an existing listing to an Apaleo unit, or create a new one from Apaleo complete with address, photos and amenities. As bookings change, move or cancel in Apaleo, HolidayHero follows without duplicate updates.

Where your property uses Apaleo folios, HolidayHero can work with them both ways. Charges a guest picks up along the way, an early check in, a late departure, a bottle on arrival or anything else from your upsell marketplace, are posted to the right folio so the front desk sees them where they expect to. Guests can settle in the guest app or leave it on the room and pay at departure, whichever suits how you run the property.

Online check in works the same way. A guest completes their check in on their phone, and the details go back to Apaleo against the right reservation, so your front desk sees an arrival that is already done rather than a queue to work through.

This integration is built per property. Tell us how you use Apaleo and we set it up with you, including which folios to post to and how far in advance reservations should reach HolidayHero.

What you get

• Automatic import of upcoming Apaleo reservations onto matched units.
• Reservations that stay in step as bookings change, with no duplicate updates.
• Apaleo units mapped to HolidayHero listings, with one click listing creation.
• Automatic guest app invitations, with online check in completed on the guest's phone and posted back to the reservation in Apaleo.
• Upsells and extras posted back to the guest's folio, with in room payment where your property supports it.
• A clear activity log of everything the integration does.