Sciener

Connect Sciener to HolidayHero and your guests arrive with a code instead of a key. Every booking on a listing with a connected lock gets its own door code, valid from shortly before check in until after check out, and the guest sees it in the HolidayHero guest app the moment it is ready. Nobody has to meet them at the door.

The app works with the locks you already have. Sign in with the TTLock account you use on your phone, pick which locks you want to use, and attach each one to a listing. From there HolidayHero keeps up on its own: codes appear as arrivals come close, follow the booking when dates move, and are withdrawn when a booking is cancelled.

Codes are deliberately created only shortly before arrival, which you control. That keeps unused codes off your locks and means a booking cancelled well in advance never produces a code at all. The code is also written onto the reservation, so you can drop it into your own guest messages, and your team can read it from the booking whenever a guest calls.

You do not need a WiFi bridge or a gateway. The codes are generated in the cloud and typed on the keypad, so an ordinary battery powered lock is enough to get started.

What you get

• A personal door code for every reservation on a connected listing
• Keyless arrival straight from the HolidayHero guest app
• Codes that follow the booking: created, moved and withdrawn automatically
• Your own timing: how early the code starts, how late it ends, how far ahead it is created
• The door code on every reservation, ready for your messages and your front desk
• Keypad openings recorded back on the booking, so you can see when a guest arrived
• No gateway or WiFi bridge required