The HolidayHero Blog

Field notes on running the stay.

AI in hospitality, the operations playbook, and honest comparisons — written for mid-market operators.

Product UpdatesFeatured

What's new in HolidayHero: August 2026

Operators can now leave internal notes on a conversation that guests never see, including automatic handoff notes from the AI assistant, and filter the inbox by channel. StayNTouch bookings now sync with their true source and room rate.

Hjalte Niehorster
10 Aug 2026 · 2 min read
Why keeping an eye on OTA changes should be part of your weekly routine

OTAs change their fees, rankings, and policies constantly — and operators who find out late pay for it in margin and visibility. Here's why monitoring OTA news matters, three recent changes that caught hosts off guard, and how to stay informed in five minutes a day.

Kevin Hoft · 5 min read
Product Updates
What's new in HolidayHero: July 2026

Workspace owners can now decide who can edit what, message templates can be previewed and duplicated, and you can switch the payment method we bill for your subscription.

Hjalte Niehorster · 2 min read
9 vacation rental marketing tips to increase bookings

Maximize vacation rental bookings with strategic marketing. Optimize online presence, engage on social media, and leverage guest experience apps!

Kevin Hoft · 2 min read
Crafting an Exceptional Guest Journey

Explore the art of hospitality in every step of the guest journey. From pre-arrival anticipation to the stay experience, departure, and beyond—discover the key stages designed to make every guest feel special. Elevate your understanding of hospitality excellence.

Kevin Hoft · 4 min read
What is a guest experience platform?

Enhance your vacation rental with a Guest Experience Platform. Save time, boost satisfaction, and increase revenue. Try HolidayHero now!

Kevin Hoft · 3 min read
Why Vacation Rentals Need a Guest Experience App

Boost your vacation rental's appeal with a Guest Experience App. Enhance satisfaction, streamline operations. Try it now!

Kevin Hoft · 5 min read
Why Vacation Rentals Need a Guest Experience App

Boost your vacation rental's appeal with a Guest Experience App. Enhance satisfaction, streamline operations. Try it now!

Kevin Hoft · 5 min read
The Ultimate Guide to Guest Apps for Short-Term Rental Property Agencies

Elevate your short-term rental agency with a guest app. Boost guest satisfaction and efficiency. Learn more!

Kevin Hoft · 6 min read

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