PlatformThe Guided StayHotel groups
02The Guided StayFor hotel groups

Guide every stay,
to one standard.

The same My Stay planner across the whole portfolio — with a live read on intent at every property. Guide guests consistently, and see the open moments group-wide.

40+
properties
Group
intent view
1
standard
My Stay
Day 3 of 5 · your branded app
Breakfast
08:00 · booked at this property
Suggest a local experience
11:00 · open moment
City museum pass
14:00 · booked in-app
Open evening — dinner reservation?
17:00 · open moment
Group restaurant
20:00 · table confirmed
Guiding that varies by property confuses guests.One standard, portfolio-wide.
What it does

Once they're in, you keep guiding.

Built for hotel groups

One guided experience, everywhere.

Deploy the My Stay planner and automated touchpoints across every property — each on-brand, all reporting intent into one view.

Portfolio-wide intent

See planned moments and gaps across every property.

Consistent guiding

The same touchpoint standard at every location.

Recognised anywhere

A guest's preferences follow them across the group.

Hotel groups
Intent profile
Live
Planning surfaceMy Stay, group-wide
Open momentsTracked per property
TouchpointsAll channels · per brand
What they're planning
Cross-propertyGroup reportingOne standard
Part of the whole stay

Guiding turns intent into revenue.

The stay before this got them in; what they plan here powers what comes next.

Proof

Groups run one guided-stay standard across every property — consistent touchpoints, with intent visible portfolio-wide.

See a live stay →

One guided standard, every property.

See how a group guides every stay to the same standard. Book a walkthrough.