What's new in HolidayHero: late July 2026
Operators can now filter the Day Board down to just arrivals, stayovers or departures, and guest profiles support custom fields that show up right inside the shared inbox.
See only the guests who matter today
The Day Board showed every reservation for the day regardless of what stage it was in, so a busy property had to scan the whole board to find who was actually arriving or leaving.
The Filters menu now has a Day group with three toggles: Arrivals, Stayovers and Departures, each showing a live count. All three are on by default, so nothing changes until you narrow it, and toggling is instant since it filters what is already loaded. A same day booking counts as both an arrival and a departure, so it survives either filter. The row labels also now read Arrival and Departure, matching the new filter names.
This appears automatically for anyone with Day Board access. Nothing to configure.
Custom fields for your guests, right in the inbox
Reservations and listings have supported custom fields for a while, so you could track whatever mattered to your business alongside the standard details. Guests were the one resource type that could not.
Guests can now hold custom fields the same way, and their values now surface directly in the shared inbox, in the conversation details panel next to the guest's reservation information. No more keeping guest specific notes somewhere else and cross referencing them by hand.
Set it up the same way you would for a reservation or listing: create the field definition once, then fill it in on the guest's profile. It will show up in the inbox from that point on.
Also in this release
- Editing a single block inside a message template now keeps its translation in sync automatically, instead of waiting for the whole template to be touched.
Under the hood
Stability improvements across reservations, guest messaging and experiences.
Hjalte is CEO and co-founder of HolidayHero, an Amsterdam-based platform that runs the whole guest stay for hotels, holiday parks, hostels, aparthotels and short-term rentals. He also runs a rental property himself, which is a decent cure for building features nobody asked for. Most of his writing here is product: new integrations, guest registration and compliance work, and the reasoning behind decisions that show up in your account a few weeks later.
Keep reading
