Posts in Product Updates

Manifests give you a live check-off list for every experience and day, confirmed orders now land on the days they are for, and Cloudbeds rate add-ons can flow into the guest itinerary.

Guests now see the language of their browser instead of defaulting to English, content gap tasks show which conversation caused them, and analytics charts finally match their totals.

Message templates can now be sent or held back based on how many nights a guest is staying, and the template page opens much faster. You can also export your guest list, and guest emails now come from your brand's name.

Guests can now scan a passport with their phone camera and sign the rental agreement before they travel, online check-in has been rebuilt for mobile, and arrivals have their own screen instead of a filter on the reservations list.

Guests can now see their inquiry's approval and payment status right in chat, without messaging you, and experiences that need your approval can finally be sold through Mollie.

Message templates can now check what's on a guest's itinerary or where a booking came from before they send, and WhatsApp auto-replies can carry your own wording instead of one fixed message for every property.

Operators can now leave internal notes on a conversation that guests never see, including automatic handoff notes from the AI assistant, and filter the inbox by channel. StayNTouch bookings now sync with their true source and room rate.

Operators can now filter the Day Board down to just arrivals, stayovers or departures, and guest profiles support custom fields that show up right inside the shared inbox.

Workspace owners can now decide who can edit what, message templates can be previewed and duplicated, and you can switch the payment method we bill for your subscription.