The HolidayHero Blog

Field notes on running the stay.

AI in hospitality, the operations playbook, and honest comparisons — written for mid-market operators.

Vacation rental software: What property managers need to know
Vacation rental software: What property managers need to know

Elevate your property management with vacation rental software. Boost your efficiency, streamline operations, and enhance guest experiences!

Kevin Hoft · 5 min read
Vacation rental agreement - your ultimate guide & FREE template
Vacation rental agreement - your ultimate guide & FREE template

Create a vacation rental agreement with our free template. Safeguard your property, streamline agreements, and boost peace of mind. Download now!

Kevin Hoft · 4 min read
3 vacation rental software tools that help you save time
3 vacation rental software tools that help you save time

Optimize your vacation rental management with top-notch software tools. Streamline tasks, save time, and boost your revenue now!

Kevin Hoft · 3 min read
6 tips to increase direct bookings
6 tips to increase direct bookings

Every vacation rental strives to provide the best service to its guests, but it can be difficult to stand out from the competition. Exceeding guest expectations is the key to ensuring that your guests have a memorable stay and will…

Kevin Hoft · 2 min read
How short-term rental property agencies can benefit from Guest Apps
How short-term rental property agencies can benefit from Guest Apps

[**Guest apps**](https://www.holidayhero.com/guest-app) are great tools to enhance the guest experience and improve business operations for short-term rental property agencies. After all, guest apps are the only way to directly tap into the guest experience journey and gain further knowledge about…

Kevin Hoft · 4 min read
Tips to make your vaction rental stand out
Tips to make your vaction rental stand out

Responding quickly to inquiries, resolving issues promptly and sympathetically, and being available 24/7 are just some examples of good customer service. And as a guest, the service offered by the vacation rental host is a big part of the pleasure…

Kevin Hoft · 4 min read
The Role of Guest Apps in the Short Term Rental Industry: An Overview
The Role of Guest Apps in the Short Term Rental Industry: An Overview

The popularity of short-term rentals has skyrocketed in recent years, and guests are expecting more personalized and convenient experiences than ever before. This is where guest apps come in. Guest apps are mobile applications designed to streamline the guest experience…

Kevin Hoft · 4 min read
8 tips to improve welcoming & greeting guests
8 tips to improve welcoming & greeting guests

As a host of a short-term rental, the first impression you make on your guests is crucial in setting the tone for their stay. A warm and welcoming greeting not only makes guests feel valued but also sets the foundation…

Kevin Hoft · 3 min read
The importance of great customer service in vacation rental management
The importance of great customer service in vacation rental management

Enhance your vacation rental's success with excellent customer service. Follow nine expert tips to boost guest satisfaction. Start your free trial now!

Kevin Hoft · 4 min read

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